Question 1

What is YooSell?

Accepted Answer

YooSell is a self-service home-selling platform for homeowners in Leicestershire and the Midlands. It lets you list your property, manage viewings and offers, and access professional services, all for a fixed monthly fee with zero commission. You stay in full control of your sale from listing to completion.

Question 2

Is YooSell an estate agent?

Accepted Answer

No. YooSell is not an estate agent. It is a property selling platform that gives you the tools and visibility to sell your home yourself. You manage viewings, offers, and communication directly. No agent acts on your behalf or takes a percentage of your sale.

Question 3

Where does YooSell operate?

Accepted Answer

YooSell currently operates across Leicestershire and the wider Midlands, covering Leicester, Loughborough, Hinckley, Market Harborough, Melton Mowbray, Coalville, Ashby-de-la-Zouch, Wigston, Oadby, and surrounding areas. Expansion to further regions is planned.

Question 4

Is YooSell available outside the Midlands?

Accepted Answer

Not at present. YooSell is focused on Leicestershire and the Midlands to deliver the best possible local experience. Expansion plans are under way and we will announce new areas as they become available.

Question 5

How is YooSell different from using a traditional estate agent?

Accepted Answer

Traditional estate agents charge 1.5% to 3% commission on your sale price and control the process on your behalf. YooSell charges a fixed monthly fee starting from £49.50, with zero commission at any stage. You keep 100% of your agreed sale price and manage every step directly through your dashboard.

Question 6

How is YooSell different from other online property platforms?

Accepted Answer

Most online platforms are listing aggregators- they post your property and leave you to manage everything else yourself. YooSell is a complete selling solution. It includes smart listing tools, AI-powered description writing, photo enhancement, verified buyer access, integrated conveyancing support, and optional Rightmove listing - all in one place.

Question 7

How do I list my home on YooSell?

Accepted Answer

Create a free account at YooSell.co.uk, enter your property details, upload your photos, set your asking price, and publish. The platform walks you through every step. You can use the AI description writer and photo enhancer to present your home professionally.

Question 8

How much does it cost to sell on YooSell?

Accepted Answer

Plans start from £49.50 per month including VAT. There is no setup fee and no commission when your home sells. The price agreed with your buyer is the full amount you receive.

Question 9

What plans are available?

Accepted Answer

YooSell offers three plans. Starter at £49.50/month for independent sellers. Enhanced at £99.50/month including Rightmove listing, floor plan creator, and priority search placement. Premium at £109.50/month including featured listing, a pricing valuation report, video placement, and advanced analytics. Your first month is free.

Question 10

Can I try YooSell before paying?

Accepted Answer

Yes. Your first month is completely free with no payment required upfront. You can create your listing, explore the tools, and decide whether to continue at your own pace. No card details are needed to get started.

Question 11

Is there any commission when my home sells?

Accepted Answer

No. YooSell charges no commission at any stage. You pay only your fixed monthly plan fee. Whatever price you agree with your buyer is the full amount you receive — nothing is deducted at completion.

Question 12

Can I upgrade or downgrade my plan?

Accepted Answer

Yes. You can switch between plans at any time from your dashboard. Your listing carries over automatically. You only pay the difference from the point of change, with no penalties or restart required.

Question 13

Can I cancel at any time?

Accepted Answer

Yes. There is no minimum contract or lock-in period. You can cancel your plan at any time through your YooSell dashboard. Your listing will be removed when the plan ends.

Question 14

What tools are included for sellers?

Accepted Answer

YooSell includes an AI property description writer, AI photo enhancer, floor plan creator, room tidy-up tool, viewing diary, direct buyer messaging, offer management, valuation insights, analytics dashboard, and property video placement, depending on your plan.

Question 15

How do I set the right price for my home?

Accepted Answer

YooSell provides valuation insights based on local market data to help you price your home accurately. Premium plan holders also receive an AI-assisted pricing valuation report. You can also research recent sold prices in your area through HM Land Registry.

Question 16

How many photos can I upload?

Accepted Answer

Starter plan allows up to 10 photos. Enhanced allows up to 20 photos with a premium layout. Premium allows up to 50 photos. High-quality photos are one of the most important factors in generating buyer interest.

Question 17

Can I edit my listing after it is published?

Accepted Answer

Yes. You can edit your listing at any time through your dashboard including photos, description, price, and property details. Changes take effect immediately on YooSell and are updated on Rightmove within the standard sync period.

Question 18

Can I pause or remove my listing?

Accepted Answer

Yes. You have full control. You can pause, edit, or remove your listing at any time directly from your YooSell dashboard, with no need to contact anyone.

Question 19

How do I manage viewings?

Accepted Answer

Buyers request viewings through the platform. You receive the request in your dashboard and can accept, decline, or suggest an alternative time. You manage your own diary with no agent involvement.

Question 20

How do I receive and manage offers?

Accepted Answer

All offers are submitted through YooSell. You review each offer in your dashboard and can accept, decline, or enter into direct negotiation with the buyer. You remain in control of every decision.

Question 21

What happens after I accept an offer?

Accepted Answer

Once you accept an offer, both parties instruct their own solicitors or licensed conveyancers. YooSell can connect you with trusted conveyancing professionals. The sale then follows the standard UK conveyancing process through to exchange of contracts and completion.

Question 22

What professional services are available through YooSell?

Accepted Answer

Through YooSell you can access conveyancing and legal support, AI-assisted valuation reports, smart photo enhancement, floor plan creation, professional photography, and an offer negotiation assistant. These are available as part of your plan or as individual add-ons.

Question 23

Do I need an Energy Performance Certificate to list my home?

Accepted Answer

Yes. An EPC is a legal requirement when selling a residential property in England and Wales. You must have a valid EPC in place before marketing your home. If yours has expired or you do not have one, you can arrange an assessment through an accredited local energy assessor.

Question 24

Is YooSell free for buyers?

Accepted Answer

Yes. Buyers pay nothing to use YooSell. Browsing, creating an account, completing verification, messaging sellers, booking viewings, and submitting offers are all completely free.

Question 25

How do I search for properties on YooSell?

Accepted Answer

Go to YooSell.co.uk and use the search filters to find properties by location, price range, number of bedrooms, and property type. You can save your search and set up alerts so you are notified when new matching properties are listed.

Question 26

Do I need to create an account to browse?

Accepted Answer

No account is needed to browse listings. However, to message a seller, request a viewing, or submit an offer, you will need to create a free account and complete buyer verification.

Question 27

Why do I need to get verified as a buyer?

Accepted Answer

Buyer verification protects both you and the seller. It confirms your identity and financial readiness, demonstrates you are a serious buyer, and helps sellers avoid time-wasters. Verified buyers receive priority attention from sellers on the platform.

Question 28

What does buyer verification involve?

Accepted Answer

Verification requires an identity check and proof of funds or a mortgage agreement in principle. This is completed securely through the YooSell platform. It is a one-time process before you can engage directly with any listing.

Question 29

How do I arrange a viewing?

Accepted Answer

Once you are verified, submit a viewing request directly through the listing page. The seller will confirm or suggest an alternative time. There is no agent to co-ordinate with and no unnecessary delays.

Question 30

How do I make an offer?

Accepted Answer

Submit your offer through the property listing on YooSell. The seller receives it directly and can accept, decline, or negotiate. Once accepted, both parties instruct their solicitors and the legal process begins.

Question 31

Can I get a mortgage on a YooSell property?

Accepted Answer

Yes. There is no legal or lender requirement for a property to be sold through an estate agent. Your mortgage lender will instruct a surveyor as normal. Your solicitor handles all the documentation the lender requires.

Question 32

I found a YooSell property on Rightmove. How do I proceed?

Accepted Answer

Visit YooSell.co.uk and search for the property there. Create a free account, complete buyer verification, and contact the seller directly through the platform to arrange a viewing or ask questions.

Question 33

Are the sellers on YooSell verified?

Accepted Answer

Yes. All sellers on YooSell confirm property ownership through HM Land Registry and complete official identity checks before their listing goes live. This protects buyers from fraudulent or misleading listings.

Question 34

Can my property appear on Rightmove?

Accepted Answer

Yes. Rightmove listing is included as standard with the Enhanced and Premium plans. Starter plan holders can add Rightmove listing as a paid add-on from their dashboard at any time.

Question 35

How quickly does my listing appear on Rightmove?

Accepted Answer

Your property typically appears on Rightmove within 24 to 48 hours of activating the Rightmove option on your YooSell dashboard.

Question 36

Do I need to manage Rightmove separately?

Accepted Answer

No. All enquiries, viewing requests, and messages from Rightmove come directly into your YooSell dashboard. You do not need a separate Rightmove account or login.

Question 37

Will my listing look the same as other Rightmove listings?

Accepted Answer

Yes. Your property appears as a standard listing alongside all other properties in your area. Buyers see your photos, description, price, floor plan, and key details, exactly as they would with an estate agent-listed property.

Question 38

Can I remove my Rightmove listing?

Accepted Answer

Yes. You can activate or deactivate your Rightmove listing at any time from your YooSell dashboard without affecting your YooSell listing.

Question 39

How does YooSell verify sellers?

Accepted Answer

Sellers confirm property ownership through HM Land Registry and complete official identity verification before their listing is published. This process ensures all listings are genuine and protects buyers from fraud.

Question 40

How does YooSell verify buyers?

Accepted Answer

Buyers complete an identity check and submit proof of funds or a mortgage agreement in principle. This confirms their financial readiness and seriousness, protecting sellers from unqualified enquiries.

Question 41

Is my personal data safe on YooSell?

Accepted Answer

Yes. All communication on YooSell takes place through an encrypted platform. Your personal data is not exposed to other users unless you choose to share it. YooSell does not sell or share your data with third parties.

Question 42

Is it safe to sell my home without an estate agent?

Accepted Answer

es. Selling without an estate agent is legal and increasingly common in the UK. The legal process including searches, contracts, exchange, and completion is identical to any standard property sale. Both parties appoint their own solicitors, who handle all legal obligations. YooSell can connect you with regulated conveyancing professionals.

Question 43

Do I need a solicitor to sell or buy on YooSell?

Accepted Answer

Yes. A solicitor or licensed conveyancer is required for all property transactions in the UK, regardless of how you buy or sell. They handle title checks, contracts, searches, and the transfer of funds at completion.

Question 44

Can YooSell recommend a solicitor?

Accepted Answer

Yes. YooSell provides access to trusted conveyancing professionals through its integrated services. You can instruct a solicitor directly from your dashboard when you are ready to proceed.

Question 45

What is the legal process when selling through YooSell?

Accepted Answer

After accepting an offer, you instruct your solicitor. They draft contracts and send them to the buyer's solicitor. The buyer commissions searches and a survey. Both solicitors work towards exchange of contracts, after which a completion date is set. The full process follows standard UK conveyancing law.

Question 46

What is exchange of contracts?

Accepted Answer

Exchange of contracts is the point at which the property sale becomes legally binding. Both buyer and seller sign identical contracts, the buyer pays a deposit (typically 10% of the purchase price), and a completion date is agreed. Neither party can withdraw after exchange without financial penalty.

Question 47

How long does it take from listing to completion?

Accepted Answer

The time from listing to receiving an offer varies based on your asking price, presentation, and local demand. Once an offer is accepted, completion typically takes 8 to 16 weeks. Using YooSell's verified buyer pool can reduce delays caused by unqualified buyers.

Question 48

Are there any hidden fees?

Accepted Answer

No. YooSell's pricing is fully transparent. You pay only your monthly plan fee. There are no setup fees, no commission at any stage, and no charges at completion. All add-on costs are clearly listed on the pricing page before purchase.

Question 49

What add-ons are available?

Accepted Answer

Add-ons allow you to access individual features from higher plans without upgrading. Options include a professional "For Sale" sign (£30 one-off), floor plan creator (£5 one-off), priority in local search results (£10 per month), premium photo layout (£10 per month), featured listing placement (£10 per month), pricing valuation report and offer negotiation assistant (£10 one-off), and property video placement (£10 per month). Each add-on shows which plans it is available for.

Question 50

How do I pay?

Accepted Answer

Payment is handled securely through the YooSell platform. All plans are billed monthly. Your first month is free with no payment required upfront. After the free month, your chosen plan is charged monthly until you cancel.

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